Posts Tagged mobile mechanic

How to Ensure You’re Getting the Best Auto Repair

For many people, going to a mechanic is a hit-and-miss affair. If you don’t know much about the inner workings of your engine, you have probably resigned your self to never knowing if you’re getting a good deal on your car service and repairs, constantly wondering if something really needed to be changed, and dreading the next time your car goes to the mechanic. Today we are looking at how even those with no knowledge of car repairs or motor mechanics can ensure they are getting the best auto repair.

What makes a good mechanic… and a bad mechanic?

We all have an intuitive understanding of what makes a good auto mechanic – sometimes it helps to articulate it, though. A good mechanic will:

o Accurately identify what is wrong with the car

o If this is not possible, will allot a set amount of diagnostic time and contact you to let you know before commencing work or if it is a mobile mechanic they will show you the problem on the spot.

o Give you an upfront quote on your car repairs

o Offer a warranty on their work

o Professionally and promptly resolve any issues with their work, within the warranty framework

o If the organization is large, make sure that the mechanics are employees rather than contractors – less possibility of conflict of interest

o Be a member of the various automobile associations in their country of residence

There are hundreds of stories about dishonest, lazy, overcharging and argumentative mechanics online. Some common themes in people’s complaints about bad mechanics are:

o They didn’t spot a problem that they should have seen – now it has gotten worse

o They didn’t tighten a bolt or place something properly

o They charged me much more than they said they would when I dropped off the car

o They told them something needed to be replaced which was not faulty

o They drove their car for non-diagnostic purposes

Looking for the following signposts and markers of a good mechanic can save you a lot of heartache in the long run!

Fixed Price Quotes

If your mechanic is willing to offer you a fixed price quote, you can be confident that repair bills will not be significantly larger than you expect. Offering fixed price quotes also shows that the mechanic is confident enough of their skills that they don’t think they will lose money by giving you a fixed price. If you use mobile mechanic services, you will often have the option to authorise extra, necessary repairs on the spot and with full visual confirmation of the problem.

Warranties

A written warranty (and a customer service team that makes you feel confident that claiming on it will not be more trouble than it is worth!), is the ultimate mark of trustworthiness from a mechanic.

Ask around – learn from experiences of others

Your parents, brothers and sisters, friends and colleagues all need to get their car serviced and repaired. Using their experiences to add to your stockpile of knowledge about local and mobile mechanics is an extremely valuable strategy.

No Pressure tactics

Your mechanic should not pressure you into having a whole lot of work done. The work required should be written out in order of priority from urgent to routine maintenance and discussed with you, so you can decide what should be done and when.

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Does a Mobile Car Mechanic Do Real Repairs?

Here’s a common question you hear when mentioning roadside assistance: Does a mobile car mechanic do “real” repairs? Or does the technician merely complete the simplest repair possible in the hopes the car can be driven to a local car service shop for a “real” repair? Do you find yourself wondering if you will actually end up paying more than necessary because the mobile car mechanic is really a towing expert and not a true mechanic?

It’s true that the early days of mobile car repairs involved mostly flat fire fixing, battery jumping, or towing. But that was emergency service and not auto repair service. There is an enormous difference between the two. Emergency service is intended to get your car to the nearest service centre for a more complete repair. A mobile car mechanic, on the other hand, is a full service technician who brings the repair shop to your car location.

In an emergency repair, the bare minimum may be done depending on your goal. When you schedule mobile car service, on the other hand, the goal is to get your car repaired as if you had taken it to the local car service centre.

Major and Minor Repairs

Diagnostic technology and technician training has made it possible to take the repair shop on the road so to speak. It used to be that serious car repairs had to be completed inside a well equipped auto shop because large equipment was required for testing purposes. Repairs may or may not need elaborate equipment.

Computerisation today has made it possible to do the same kind of diagnostic testing on cars in the field that had to be done inside repair shops previously. When diagnostic ability is combined with mobile mechanic expertise, there is no doubt there are very real repairs that can be done efficiently onsite.

o Brakes
o Electrical
o Air Conditioning
o Suspension
o Gear Box
o Cooling or Radiator
o Cylinder Heads
o Exhaust
o Engine Repairs
o General Tune-Ups and Maintenance

Mobile car mechanics can complete complex car repairs wherever you car is located. For example, fuel injectors can be repaired; brake master cylinders replaced; air conditioner compressors replaced; or catalytic converters installed. You can get a new alternator installed; have an electrical short identified and eliminated; get engine diagnostic testing; or get your horn fixed. Real repairs that go far beyond flat tires and dead batteries are handled by mobile car mechanics.

The Reality of “Real”

When your car breaks down, a “real” repair suddenly becomes anything that gets your vehicle running again. Replacing a dead battery can seem very real when you’re late for an appointment. But today’s professional mobile mechanics are experts in using the latest technology to make complicated repairs to your car engine and wiring.

The modern mobile mechanic can handle the most complex mechanical problem that once required leaving your car at a service shop for days. It’s a new technological age that has led to complicated field repairs you can schedule at your convenience.

What are “real” are the high quality on-site auto repair services you can schedule by calling a mobile mechanic.

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What to Do When the Car Problem is Intermittent

It seems to be one of life’s mysteries that happen at some point to every car owner: an intermittent problem develops that can’t be recreated at the mechanic’s shop. It can be as simple as a dash light that flashes on and off every now and then or as serious as an engine that stalls while driving on the highway at high speeds. Of course, with an intermittent problem the light flashes on and off with no pattern and the engine doesn’t always stall – just every so often!

It is very aggravating to make an appointment with a mechanic that requires you to take time off from work only to be told the problem can’t be found. How many auto owners have left their cars with the mechanic all day, who can’t find any problem, only to have the car’s problem reappear after leaving the mechanic’s shop and getting halfway home? It can make you feel as if your car is haunted with poltergeists who believe a car with problems is amusing.

Mr. Car… Please Meet Mr. Mechanic

When you have an intermittent car problem, the last thing you want to do is spend a lot of money on auto diagnostics or repairs that don’t address the real issue. Most people don’t have the time or money to repeatedly take a car to the repair shop. On the other hand, sometimes the mechanic will have to at least try a few repairs based on your description of the problem if the auto has become unsafe. For example, if an engine stalls while in motion, the situation can obviously be quite hazardous.

Before presenting a plan of action for dealing with intermittent car problems, keep in mind you can eliminate the aggravation of frequent trips to the repair shop by using mobile mechanics. A mobile mechanic will come with diagnostic equipment to your car’s location, no matter whether it’s the parking lot at work, your driveway at home or the shoulder on the side of the road. There are many advantages to using a mobile mechanic over a traditional repair shop for identifying and repairing an intermittent auto problem:

* Mechanic is able to check basic car components closer to the time the problem occurs.
* Mechanic can return whenever you call, so you don’t need time off from work or have to leave home.
* Mechanic will document a history of the times your car experiences the intermittent problem to help narrow the possible solutions.

The key to dealing with intermittent car problems is to establish a pattern that the mechanic can use to isolate the problem. Many common auto problems can be fixed with just as common solutions. An experienced mechanic often knows how to fix an intermittent problem based on an accurate description.

For example, when a car engine will turn over but not start, it is usually due to one of a handful of problems.
* Computer or BCM glitches or breakdown
* Bad coil
* Distributor Problems
* Broken ignition module
* Failing fuel pump
* Failing fuel control system
* Starter Motor, Alternator or Battery

If you tell the mechanic the car “won’t start on cold mornings” but leave out the important fact it does “turn over”, he or she is missing critical information. It may not seem important to you, but even small bits of information can assist the mechanic with problem identification.

Establishing Patterns
Following is a plan of action for handling intermittent car problems that will not reoccur when the car is anywhere near a mechanic. First you can, of course, test those components you believe might be causing the problem if you have a basic understanding of auto engines. But if you are uncomfortable with even small auto repairs, then go right to the next step which is documenting patterns.

Randomly occurring auto problems are probably not as random as you think. They are probably happening when a certain set of circumstances exist. You just don’t realize this because of focusing on the car problem. So the best thing to do is create a log that describes these circumstances for the mobile mechanic.

* What you were doing when the problem occurred, i.e. driving, cold start, etc.
* Driving conditions such a heavy traffic start and stops, high speed driving, short trip driving
* Time of day , i.e. early morning after car sits all night or in the afternoon when the temperature is warmest
* Weather such as heavy rains or blazing heat
* Kind of noise the car makes before, during, and after the problem occurs
* Problem description
* What you do to temporarily overcome the car problem

Describing what you do to temporarily overcome the intermittent car problem can often provide important clues. For example, if you jiggle the key in the starter when the car won’t start, and the engine roars to life, then the mechanic knows to check the starter or starter wiring first.

When you are talking to your mobile mechanic about the car problem, you should also make sure you mention any recent prior events or repairs involving your car. For example, did you run out of gas several times in the last month? Was your car recently repaired? If you had used the same Mobile Car Care service for all your repairs and maintenance, the mechanic would already know the answer to this question!

Thoroughness Counts
It is always important to be familiar with the basic components and maintenance of your car. But most intermittent problems require the assistance of a mechanic. Though keeping a log may seem tedious to some people, it is amazing how quickly a pattern may be established as to when the car problem occurs. For example, you may learn the car engine stalls only when it is raining heavily and you are driving over 35 miles an hour on a curve! If so, your mobile mechanic needs to know!

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